Terms of service

These terms cover the packages you buy from Code900 ("we", "us"), the business that runs www.code900.com, based in Miami, Florida. By checking out, you agree to them. We've kept them short and plain. If anything is unclear, email hello@code900.com before you buy.

1. What you're buying

Each package includes what its page on code900.com lists on the day you buy: the Launch Site, the Site + Leads plan, the AI Automation Sprint or the AI Consulting Block. If something isn't listed, it isn't included, and we'll quote it separately.

2. Prices and payment

• Prices are in US dollars. You pay by card through Stripe. We never see or store your full card number.
• One-time prices (Launch Site $1,500, AI Automation Sprint $2,500, AI Consulting Block $250) are paid at checkout.
• Monthly plans are billed once a month by card:
  • Launch Site care, $99 a month, starts the day your site goes live.
  • The Site + Leads plan, $299 a month, starts at checkout.
  • The optional $300 a month plan to run your Sprint automation starts the day we hand it over.
• We don't add sales tax today. If that changes, we'll tell you before it's added to your bill.
• If a monthly payment fails, we'll email you. If it still isn't paid after 14 days, we may pause the service until it is.

3. What we need from you

• Your content: your logo, photos and a few lines about your business. We write the rest.
• Your rights to it: you confirm that you own what you send us, or have permission to use it.
• Timelines start when we have your content. If we haven't heard from you for 30 days, we may pause your project. We'll pick it up again when you're ready.

4. Timelines and changes

• Launch Site and Site + Leads go live in 10 business days once we have your content. You review the site, and we make one round of changes before it goes live.
• The AI Automation Sprint is done in about two weeks. You see it working before we hand it over.
• AI Consulting Block hours must be used within 7 days of your first session. Hours left after that expire.
• Care covers hosting, a secure site, and small text and photo changes when you need them. Bigger changes are quoted.

5. Cancelling and refunds

Our refund and cancellation policy is part of these terms: Refunds and cancellation. In short, you can cancel any monthly plan anytime, and it stops at the end of the current month. One-time prices are refunded in full if you cancel before work starts (for the AI Consulting Block, before your first session).

6. Who owns what

• Launch Site and the AI Automation Sprint: once you've paid, you own the site or automation we built for you, and its content. If you cancel after work starts, you keep everything we've delivered.
• Site + Leads plan: the site is part of the plan. When the plan ends, you can keep your site by paying the $1,500 Launch Site price and moving to the $99 monthly care plan. Otherwise, we take the site offline.
• Always yours: your domain name, and the words and photos you gave us.
• Ours: the general tools, code and know-how we use for every client. We can keep using them for other work.
• Accounts in your name: your domain and your Google Business Profile are registered in your name, and you give us access to manage them.
• Our portfolio: we may list your business as a client. Tell us if you'd rather we didn't.

7. Hosting and AI features

• We keep your site running and secure, and we fix problems as soon as we can. No website is up 100% of the time, so we can't promise it will never go down.
• AI chat answers your visitors' questions from what you tell us about your business. It can make mistakes. Tell us right away if it says something wrong, and we'll fix it. Don't rely on it for legal, medical or emergency advice.

8. Limits

• We do our work with care, but we can't promise particular results, like a number of calls, bookings or sales.
• If something goes wrong, the most we owe you is what you paid us in the 3 months before the problem. We aren't responsible for lost profits or other indirect losses.

9. Ending the service

You can cancel as the refund policy says. We may end a service if you break these terms, or if a payment is still unpaid after 14 days. If we end it for another reason, we'll give you at least 30 days' notice and help you move your site.

10. Changes to these terms

We may update these terms. If you're a client, we'll email you at least 30 days before a change affects you. The version on this page on the day you buy applies to that purchase.

11. Law

These terms follow the laws of Florida. Any dispute goes to the courts in Miami-Dade County, Florida.

12. Contact

Code900 · Miami, FL · 305-316-8635 · hello@code900.com